Working offline

The POS can function without an active internet connection. Internet connection issues are indicated by a red notification bar.
Even though the POS can be used to register sales without an active internet connection functionality such as:
  • Printing kitchen orders
  • Registering loyalty cards
  • Printing invoice receipts
  • Sending transactions to the terminal
  • Sharing invoices between POS-es
  • Refreshing data
  • Ending waiter shifts
…will require an active internet connection. When the POS shows missing internet connection first thing to check would be connection to Wi-Fi network. When the device is connected to the network a simple visit to any webpage rules out any problems with the Wi-Fi network itself. In a situation where Wi-Fi is connected, webpages load but the POS still shows it’s missing an internet connection you should contact Ektaco Support.